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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44682
Experience:  Over 15 years of consulting to the IT industry
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I have lost the keycard to my router.

This answer was rated:

I have lost the keycard to my router.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please how you would like me to assist you?

Thank you
Customer: replied 3 years ago.

Can I gat a replacement card as I do not know the router identity number.


Can you tell me the make and model of the router please James?

Customer: replied 3 years ago.

BT Infinity


They do not give them out again, but the details that were on the Keycard (wireless name and password) is also on the BT Router itself, so you can not this down by looking on the Label on the router and obtaing the details there.

Let me know if you have any difficulties please

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