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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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i need some help to install parallels desktop 9 for mac. 078552086106 01628

Customer Question

i need some help to install parallels desktop 9 for mac.

01628 621 754


Submitted: 3 years ago.
Category: Computer
Expert:  Jess M. replied 3 years ago.
Hi, welcome and thank you for your question. My name is Jess and I am glad to assist you today.

I am sorry but I am from a different time zone / country so I cannot call. Do you want me to remotely access your computer so that I can directly assist you in the installation process while you watch? It is safe as you are watching your screen and definitely a faster mode of help. Besides, with remote access, we can chat there in your computer.

Please let me know so that I can help you further.

Best regards,
Customer: replied 3 years ago.

hi Jess,


yes could fix them problem remotely and check for any virus's .


passcode is sl62ey


kind regards








Expert:  Jess M. replied 3 years ago.
Hi Sukhdev,

Thank you for writing back and thank you for allowing me to remote in to help you better with your issue.

In order for me to remote in, we need a free tool. Please go to this link:

Locate and click the link that says "Join Remote Control Session" and then run it. Then give me the 9-digit code and the password so that I can remote in.

Best regards,
Expert:  Jess M. replied 3 years ago.
Hi Sukhdev,

How is it going? Do you still need help with your Parallels problem? If you need further assistance, please let me know any time, I am here to help.

Best regards,