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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Hi there, I have a samsung VPd463 mini camcorder. I have

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Hi there,

I have a samsung VPd463 mini camcorder. I have recorded to the SD card (the switch has been flicked to the memory setting) but when I go to download the video recording onto the pc (using windows 7) - I can hear the volume, but cannot see an image? I am using the latest u-lead video software (v.11) which I downloaded from the internet. Please can you help? Is it the correct software to use, or am I doing something incorrectly or can you recommend a fix?
My personal email address is:- *****@******.***
Many thanks in anticipation of your response.

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

Hi James,


yes that is fine.


Please advise of connection details.

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

Cheers James
Remote Fix Cheers James
James K. and 2 other Computer Specialists are ready to help you