Ask a Computer Question, Get an Answer ASAP!
I would like to help you, please let me know when you are ready
are you using the computer in question?
if you want we can try remote assistance and fix the problem together quickly
can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
id ********* password *****
can you give me the id again
id273717082 password *****
hi again, suprasavings is gone?
it fixed the problem? are you seeing suprasavings when you visit websites?
it was there i delete it all gone
since it didn't load itself into memory, you were able to delete it this time
you were not able to delete it because it was being used by Windows (loaded into memory)
it also deleted other malware/spyware too, your computer should be faster now
(no unnecessary programs in memory)
you are welcome
have a nice day
same to you