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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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How do I get reconnected to my email?

Customer Question

How do I get reconnected to my email?
Submitted: 3 years ago.
Category: Computer
Expert:  Kamil Anwar replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i know how were you previously connected to your e-mail to understand what needs to be done, and if possible may i connect to your computer to resolve the issue you're having directly?

Customer: replied 3 years ago.

There was a BT technical breakdown and apparently I need to reconnect to my account and possibly change my password. I previously just had to press the BT yahoo button.


You may log in to my computer. Ann

Expert:  Kamil Anwar replied 3 years ago.

Please click the link below:


A program called '' will be downloaded.

Click on the downloaded file and click run.

After it runs, you will see 9 digits on top of your screen, please reply with those 9 digits here.