How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ehab Tutor Your Own Question
Ehab Tutor
Ehab Tutor, Computer Support
Category: Computer
Satisfied Customers: 1344
Experience:  Bachelor of computer science, 5+ years development
13535664
Type Your Computer Question Here...
Ehab Tutor is online now

Hi I have a Lenovo C540 and have just added a second screen

This answer was rated:
★ ★ ★ ★ ★

Hi I have a Lenovo C540 and have just added a second screen - a Lenovo ThinkVision. The sound has stopped, although the controls say it is working. Can you help please?
Ehab Tutor :

hi

Ehab Tutor :

welcome to just answer, My name is ***** ***** and it would be my pleasure to assist you

Ehab Tutor :

are you connected from the pc with the problem?

Customer:

Hi - yes I am

Ehab Tutor :

ok can we start a remote session so I can be able to help you fix the issue

Customer:

Sure

Ehab Tutor :

http://www.justanswer.com/remotedesktop/join.aspx?Session=f029a1ba-d874-4cc8-ad39-a99328087ab9

Ehab Tutor :

please click on the following link to join a remote session

Ehab Tutor :

you will be prompted to save or run or save the screenconnect software , click on run and then run once again to join the session

Ehab Tutor and 3 other Computer Specialists are ready to help you
Ask your own question now