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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10391
Experience:  Computer specialist
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I am unable to shutdown my Aspire 5733. only sleep and hibernate

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I am unable to shutdown my Aspire 5733. only 'sleep' and 'hibernate' options are working.
My name is Randy.
I will assist you.
Try a power reset please>
o perform a power reset:
  1. Unplug the AC adapter from your notebook.
  2. Turn the notebook over to remove the battery. Slide the lock tab to the unlock position first then slide and hold the release tab. While holding the release tab remove the battery.

    Note: There are 2 tabs holding the battery in place. One is the lock tab and the other is the release tab.

  3. Turn the notebook back over and open it.
  4. Hold down the power button for 30 seconds, then release the power button.
  5. Turn the notebook back over and slide the battery back into place.
  6. Slide the lock tab back into the lock position.
  7. Turn over the notebook one last time and plug in your AC adapter.
  8. Turn on your notebook.
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