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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My computor tells me it is connected to broadband but when

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My computor tells me it is connected to broadband but when I try to connect it comes up with a page saying it is unable to connect.

My name is James

Welcome to Just Answer

When did it last work ok?
Customer: replied 3 years ago.

about 3 weeks ago

Ok do this
Follow these 5 simple steps to roll the machine back to when you had no problems.
You will lose no personal Data It only effects system files
1) Click Start in the search box type "System restore"
2) click the icon a box will pop up click Next
3) tick the box show all Restore points
4) Choose one before you had an issue
5) Click Next , yes , finish
The Machine Will restart and restore
then test
Cheers James
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Cheers James
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