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Sorry. I left the machine and the room for a while. Back now. OK I am with you go ahead . Denis
OK I will wait. Hello? what is happening? Is anybody there? What happens now?
I am still waiting for the link tom come
I will shut down now and look for the link to connect later.
Is anybody there?
Let me know when I can link with you to work on this problem (I am away all day today ) on Friday morning.
My computer is HP Pavilion.
My printer is HP Photosmart 5515
Hello James To add to my problems the internet went down. It is only back now but the printer is still not working. Tell me what further Information you need. If you need to link in let me know when you are available.
I need this problem resolved urgently now. If James is not available another expert is fine
Yes Whoever is there. The problem still remains. ie printer will not print.
Tell me what further information you need.
Would somebody please respond. YOU ask me to rate the service but nothing has happened or no response has come through.
Am I still online to you?
What Information do you need?
I stayed with computer online for a lot of Friday afternoon but no response.
Give me a time for when we can get together.
I will check again Sat morn 10.30am.
Hello is anybody there? I will check in at frequent intervals during the morning.
I see you are working on US EST while I am at UK GMT so it is now about 6.30am.there.I will check again in about two hours.
OK so give me some time to go online with you.
I cannot sit and look at the screen all day waiting for a response.
Just suggest a time.(I will not be able to check again now until about 6.30pm this evening).
I am online now if you are there !.30pm
It is now 625pm if you are there
ere please responde as I need to get this problem sorteded
hELLO Please help me to get this problem sortied by Monday morning
Nobody seems to be interested in this problem Is so Difficult?
I followed your instructions as above yesterday and again this morning and nothing seems to be happening
It is now 12noon I will be back by 2pm
I am back on line now. Perhaps we will try again?
Thank you for your help.
Printer now seems to be working OK. Well done
It took a long time and I had to go elsewhere to get some stuff printed in time for a meeting today, however, I am happy that it was sorted out in the end.
I hope to try you again in the future.
How secure is confidential information if you can get into my computer so easily?