How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 39874
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Type Your Computer Question Here...
Viet - Computer Tech is online now

Toshiba lap top touch pad not working

This answer was rated:

Toshiba lap top touch pad not working
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the exact model number of your Toshiba laptop, such as C650-EZ1524 or L355D-S7901, etc.? Please check at the back / bottom of the laptop.

If possible, can you please let me know what you have tried, so I won't repeat?

Please reply at the box below. Thank you
Customer: replied 3 years ago.


Thank you. Was the touchpad working previously with windows 7 on this laptop?

Have you tried the Fn function key method yet?

Please let me know. Thank you

Customer: replied 3 years ago.


Customer: replied 3 years ago.

yes touch pad fine till switched on tonight

Thank you. Just to make sure, did you press the key F5 on the keyboard in order to enable / disable the touchpad? If needed, press at the same time the two keys Fn and F5 to enable / disable touchpad.

If that does not work, please click Start->All programs->Accessories->System Tools->System Restore and restore the computer to any date before this issue has occurred, then check.
; if needed, try F5 key again (and/or Fn + F5 keys.)

Please let me know. Thank you
Viet - Computer Tech and 4 other Computer Specialists are ready to help you