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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 39566
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Kindle not downloading, have had it two years with no problems,

Customer Question

Kindle not downloading, have had it two years with no problems, when buying a book it now tells me I am not registered, do not seem able to re-register, cannot remember putting in E-mail address and Password, it won't accept any of the passwords I have tried. What has gone wrong ?.
Basic - Kindle WI-FI registered user Pat Stretton
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Pat! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please click on the website below:

, then there, enter your email address
, then enter the characters as shown on the page
, then click on Continue, and follow the instructions for resetting your Amazon account password.

Edit: It looks like you are not there; when you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,