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cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 1087
Experience:  I have a BA in CIT with over 14 years experience.
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My printer cable that leads to the transformer box keeps shorting

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My printer cable that leads to the transformer box keeps shorting therefore power does not reach the printer. I have changed fuses (5amp) , this works for about a day then it fuses. What can I do.
cvd4311 :

It does sound like your transformer box. The number for HP in the UK is 0345(###) ###-#### The email support is [email protected]

Your printer should still be under warranty so call that sales number, let them know that you bought it July of this year and they should send you out a new transformer box free of charge.

Customer:

Very pleased with prompt reply.

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