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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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HELP After useing norton 360 for years,( latest installed april

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HELP After useing norton 360 for years,( latest installed april may this year ) 4weeks ago was advised by norton there is a problem and i should uninstall and then reinstall now i cant get a response as to if i am protected.Cannot seem to reinstall.Why
thanks G Dilley
***** *****nell :

hello sir/madam, I would like to help you, please let me know when you are ready

Jerry Hannell and 4 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

I want remote assistance

can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

Customer: replied 3 years ago.


problem was fixed via remote assistance.