How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask dresteve2000 Your Own Question
dresteve2000, Computer Support Specialist
Category: Computer
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
Type Your Computer Question Here...
dresteve2000 is online now

I ave kindle 3.4 and it keep sayin wifi not available,

Customer Question

I ave kindle 3.4 and it keep sayin wifi not available, computer is working .so how do I reset my kindle
Submitted: 3 years ago.
Category: Computer
Expert:  dresteve2000 replied 3 years ago.

Hi, I am A. Stevens here to help with your question!


The reset should resolve your wifi issues..just keep in mind that it will erase all of the data on your kidle.


You should be able to reset it by: Tapping "Home" >> "Menu" >> "Settings" >> "Reset to Factory Defaults"