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I would like to help you, please let me know when you are ready
I am ready now
hi, are you unable to Access your facebook?
Not at all comes up needs password ***** can't remember it
what is the email address associated with your facebook account that you are having problems with?
casn you type it again, please replace @ with AT when typing your email here
*****@******.***'t let me do that
can you type it again, please replace @ with AT when typing your email here
do you have a mobile phone number ending with ....03 ?
yes I do
do you have the phone with you? if we send a text (sms) to that phone, can you receive it and read it?
i am sending
did you receive a six digit code?
what is the six digit code?
(it is not your password)
now we need to set a new password
i will send a temporary password ***** you, later if you want you can change it
done, you can Access your facebook with this password:
(don't forget to change it later)
And I wontThankyou so much I will try it now
you are welcome
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