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Can I have you please do the following to do a scan on your tv:
Let me know if this works for you.
You can also follow along with this video:https://www.youtube.com/watch?v=VYfjNGqGbdk
thank you and your info helped solve the problem but did not explain why it had programmed the set top BT service but not the TV in general
I did this by switching the aerial from via the set top box to a direct connection to tor TV and this worked but was not explained either in the set up manual or by you.
You aswered the question I asked but at an excessive cost for a simple solution