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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10284
Experience:  Computer specialist
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My kindle paperwork needs recharging.this I did but screen

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My kindle paperwork needs recharging.this I did but screen is stuck on message that needs recharging . I've checked charger, that's ok but don't know how to release Kindle.
My name is***** will assist you.
I am sorry to hear that you are having this issue.Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle.
Please let me know if this does not work and we will continue working on your issue.
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