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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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logging in to aol email

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Welcome to Just Answer

what happens when you try and log in ?
Customer: replied 3 years ago.

When trying to login via talk talk, as we have since 2010, it comes back to the email log in screen, suggesting username or password ***** *****

ok

Have you tried reseting the password ?
Customer: replied 3 years ago.

No

Ok i can help you do this via remote support if you wish
Customer: replied 3 years ago.

No thanks

ok no problem

I can talk you thro it if you wish
Customer: replied 3 years ago.

Is this cost of £28.61 in addition to £35 deposit?

The extra cost would be support

to Accses your computer and help you reset the Password

Its optinal , Or i can talk you thro using this Q and A
Customer: replied 3 years ago.

I am just trying to be clear what the total cost is and the best way forward?

Sure

The extra cost is Remote support that optinal and the extra cost

or

we can just try and and talk you thro this ,

remote support means I can accses your pc and help you

its your choice
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