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I have a windows7 program which has the BT Netprotect down loaded on to it .normally I just start the program and it brings up a panel to allow me to see all is well and to initiate a scan. this program does not now work and I can not find reason why.
As far as I can remember my last scan was about a week ago and I did not feel the need to use it very often.
I can not down load and run the program I suspect there might be a virus in the computer as all I get is a n attempt to bring up another office program of word.
When I try to type in system restore the computer brings up a another program of windows office word . I had previously tried to do a system restore and I could not bring up the site I think it will need attention and cleaning to get rid of the virus . thanks for trying but I think we are just wasting time.