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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 43192
Experience:  Over 15 years of consulting to the IT industry
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my kindle voyager wont connect to wi-fi

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my kindle voyager wont connect to wi-fi
Thank you question, my name is ***** ***** I look forward to assisting you.
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I would like you to do the following please
Remove the charger from the Kindle and hold the power button to off seconds.
Release, then remove the power from your wifi router.
Wait 5 minutes
Connect the power to your wifi router.
Wait 5 minutes
Power on the Kindle and tell me please if it can no connect
Let me know the results please
Thank you
Richard and 2 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Thanks Richard kindle is now working .


It was just corruption which we cleared. It will be ok now Teresa.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you