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OK but is this more money?
Do I need to do anything else?
I have already opened the link and there is a series of boxes at the bottom of the screen
I have opened the link and accepted the terms. Something is downloaded and a box appeared at the bottom of the screen. I have clicked on the box and a window opens with gibberish on it. I don't know where to go from here.
Are you having to work on multiple cases at the same time, or are you just dealing with my inquiry at the moment? There seems to be massive delays in the time it takes for a response or action to be taken.
This service is not working for me. Please delete my account
Hi Neil,I apologize for the long delay. Can we attempt the connection again?
If not I can provide a set of instructions for you to do on your Mac.