How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44591
Experience:  Over 15 years of consulting to the IT industry
Type Your Computer Question Here...
Richard is online now

I have bought an amazon kindle fire 8Gb Wifi D01400 and cannot

This answer was rated:

I have bought an amazon kindle fire 8Gb Wifi D01400 and cannot connect to the internet.
What should I do?
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What happens when you try to connect to the internet? what is the error or problem you experience?
Thank you
Customer: replied 3 years ago.

I need to find my Amazon account number As I am new to this and have just started to use this site, where will I find this? please take into accout that my age is 80 years.

No problem John, I am patient.
Your Amazon account is your email address you registered with Amazon
Did you ever register this with Amazon?
Richard and other Computer Specialists are ready to help you
Customer: replied 3 years ago.


ok, the email address you used is what you enter in on the kindle
Can you use this please and tell me if it accepts it.