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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5839
Experience:  B.Sc. Computer Science with Honors
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I have win 10 tech preview build 9926 , I did a system restore

Customer Question

I have win 10 tech preview build 9926 , I did a system restore and upset the operating system , All I have now is a desktop with no apps or information . I cannot download win 10 again because my system thinks I still have it . I do have the taskbar only . what can I do . I have tried to go back to win 8.1 but it just comes up with cannot install . Can you help me get win 10 working again .
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.
Michelle :

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

Michelle :

run the system restore one more time you will get an option undo last restore select undo and hit next to continue.

Michelle :

let me know if you find any problem running system restore undo last restore.