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dresteve2000, Computer Support Specialist
Category: Computer
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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My son bought me a Nokia Lumia 88 birthday, l think

Customer Question

My son bought me a Nokia Lumia 88 for my birthday, l think l have had it 2-3years, and it has been b rilliant, then about three months ago, l charged it as usual, but it didn't hold the charge. Now it is completely flat, l do not have the warranty, would l possibly be able to have a new battery fitted.
l have some very personal photos of my little dog that l would not like to loose,
Thank you.
Mrs Kay Channon
Submitted: 3 years ago.
Category: Computer
Expert:  dresteve2000 replied 3 years ago.

Hi, I am A. Stevens here to help with your question!


Hi Mrs Kay - Could you verify the model number of your Nokia Lumia phone?


I should be able to locate you a new battery, but I think that the model number "88" is not a valid one.


Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.