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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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When I open windows live mail. it tells me it is locked because

This answer was rated:

When I open windows live mail. it tells me it is locked because me or someone else entered a wrong password ***** name.I contacted my service adviser about this we were able to get my mail in but this message still appears and my mail still comes in.
2. I cannot send a scanned document by email , BUT I CAN SEND EVERYTHING ELSE.i THINK ABOVE IS THE REASON FOR THIS
Hello

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 3 years ago.

Yes

Ok accept the offer and i will send a link to connect
Customer: replied 3 years ago.

I just need your answer about remotely entering my computer. I cannot rate you without the issue being solved

no thats fine
you just need to accept the remote support offer the extra service
James K. and other Computer Specialists are ready to help you
http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=49c37e71-01ff-41c1-850a-136ff2afb92b

Click the Link above a page will open

Click the Green I agree at the bottom

Click run/ok/yes if asked