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are you using the computer in question now?
if you want we can try remote assistance (free) and check the wireless option together.
ID ********* /p>
is the program running? (or did you close it?)
the program should be running on the screen, can you please try again?
link : http://tiny.cc/z5lvcx
I thought we had gone through this stage once .Why again?
there was a problem with teamviewer (it seems you are using a firewall that blocks the remote assistance program)
this is the other one
http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=6ac22a0a-6e09-4b65-8366-97c16f10b9b3 can you click here