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Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 21695
Experience:  Expert for over 10 years
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I am opperating windows 7 & I need to down load service pack

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I am opperating windows 7 & I need to down load service pack 1.I got error code 490.It is KB976932.Help please.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Before we get started, you will be disconnected from our chat to perform the steps below. Please press CTRL and D together on your keyboard to save this page as a favorite so you can return when you reboot. The page will appear in your Favorites tab.
Click the Start button . In the search box, type System Restore then press enter.
Choose a different restore point.
Select a date before the issue. (Click on Show more Restore points)
Follow the prompts to restore your computer
Your computer will restart, after the restart try again.
Josh and other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Sorry iam so slow.I have had to back up my restore point.

Customer: replied 3 years ago.

I am having problems going back far enough to restore point.