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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44741
Experience:  Over 15 years of consulting to the IT industry
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Quark Xpress cannot access he XPress Preferences file. (12

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Quark Xpress cannot access he XPress Preferences file. (12)
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Can you tell me please the version of Quark you are using?
Thank you
Customer: replied 3 years ago.


Can you do the following please Tim
Open Finder and On the Finder level, go to the Hard Drive > Applications > QuarkXPress folder.
Inside the QuarkXPress folder, create a new folder by going to File > New Folder
Label the new folder Preferences (use an upper case P - It is important that “Preferences” be spelled correctly).
Launch QuarkXPress from the QuarkXPress folder.
It should now open
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
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