Ask a Computer Question, Get an Answer ASAP!
Difficult to say. Blue screen only lasts for short time making it difficult to record from the screen in time. Will now have to wait...for next shut-down.
The problem has existed ever since purchasing this laptop and others had noted similar issues with this model around 2010/11. Sadly, I was not aware of this then.
Blue screen as I was replying to you so all my comments have also been lost. Did not spot the error code before it shut down. Will attempt to do so on next one!
Had to also walk the dog before reconnecting..apologies.
Ok. Is this also non returnable?
Is there a key I can use to freeze the blue screen for just enough time to read the details?
Thank you .
Watch this space. May take up your offer of a fix if I can catch the evidence!