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I think it's XP but where can I check this?
Ah yes found it under Computer - it's Windows 7 Home Premium v6.1
Do I need to close all my browsers down first eg firefox to do this?
It didn't come up with the NTFS message you mentioned, when I followed your instructions and clicked enter, it scanned the system and came up with the message:
Verification 100% complete
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\CBS\CBS.Log
I've run as you asked, I don't think there is much difference in the performance, it feels almost like it freezes for a few seconds every minute or two.
it does seem a bit better now but I haven't had much time to test. If it is still a bit slow, is there anything else I can do?
I'm not sure about reinstalling Windows, does that mean I lose everything?
It is definitely better but still a bit slow at times, not at all as frequently as before. I can hear the whirring sound when it slows down, like the pc is doing something.
Is it a problem with the pc?
Ok, thanks. I will see how I get on now as it is definitely better.
Thanks for your help.