Ask a Computer Question, Get an Answer ASAP!
I'm pretty sure that I've already tried this too but I'll give it another attempt!
I can't tell if it is going to work as there is an up-to 8 hour delay on the sign-out. I've changed my user name from Phil to Philip and that is reflected on the netflix screens - i.e. "Continue Watching for Philip" ...
I've just rebooted the TV - and it's still going straight into my account. I'll try again later and see what happens, but I suspect the software on this 3 year old TV is the problem. I have the latest update but suspect Samsung cannot be bothered to fix the issue. One of the other TVs is a PS59D6900 from 2011 and again even with the latest software it will not offer netflix, so our solution for that is a BT youview box.
Still no effect from signing out - I'll try again later!
Reset the TV, autotuned the channels, clicked netflix - straight into 'Philip' profile - no change at all:(
Changed password ***** computer and rebooted TV
Clicked on Netflix and it went straight into my user account as before, without requiring a password.
I guess that it may take 8 hours to enforce the new password ***** but I have tried on this TV so many restarts with password ***** that I doubt it will make any difference.
So - I waited the 8 hours, put in the new password ***** and went straight into my user account. Still no change. I think I'll have to buy a BT you-view box to get the facility to change user profiles...
I've refrained from giving feedback so far as at this point I'm no further to solving it than when I started!!!
I do have the TV attached to a Samsung BD HDD recorder, would that make any difference to the way the TV handles netflix?
Incidentally, the remote on that partially failed and I was able to reset it by removing the batteries and discharging the chip by pressing the buttons - as per a google search!
It's a BD-C8200M
Whether disconnected at the wall or at the TV, netflix does not open - I'd have been surprised if it had since I think I'll need to set it up with wifi after the reset. When reconnected to t'internet it goes straight into my netflix user profile as usual.
I have also tried using the Samsung web browser (bing) but netflix wants to upgrade to chrome, safari or firefox and I have no idea which system the TV uses 32/64 bit etc....
Sorry this is turning into such a saga;-)
Good Morning Richard,
I get the Menu with the usual options - Picture, Sound, (Channel), Network, System, Support
I've deactivated 3 times using this sequence and each time I put in my email address and password ***** netflix and when it opens - straight into my user profile with no option to change user:(
I may be misunderstanding the netflix system, but does it not have just a single login email and a single password? - that's what I use on all the other devices
I'm terribly sorry if I've misled you with the wrong usage of profile/account. I have a single account with two user profiles and I think you're saying that this particular TV has no facility to change user profile?
Did you get the 5 star rating - I wasn't sure it had clicked through?