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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a galaxy edge and i have been unable to unlock this

Customer Question

I have a galaxy edge and i have been unable to unlock this devise, i open with the finger print which said unble to reconnise, type in my email address and password ***** still unble to unlock the devise. Phoned O2 and they have asked to to speak to yourselves.
I hope you can help.
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi,I'm sorry about the issue. What is the error or message after entering your email address and password?Do you remember your gmail email address and password? Does it work at the / website?Also, do you have a windows or mac computer?Please reply at the box below. Thank you.