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My name is ***** ***** and I have a Norton account which unfortunately is registered under an e-mail address I can no longer access. How can I access my profile with yourselves to change the e-mail address from xxxxxxxxxxxx to xxxxxxxxxxxx . I had a problem while processing updates of virus and I was asked to delete and re-install my Norton 360 which I did. The link on the resetting password ***** coming up with invalid link used. WHY