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Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 21729
Experience:  Expert for over 10 years
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Encore2/WT8- repeatedly asks hints DOB, tried

Customer Question

Encore2/WT8-B repeatedly asks for password ***** hints DOB, tried many combinations of date of birth but without success. Please advise.
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! Do you have the recovery media flash drive?
Customer: replied 2 years ago.


Expert:  Josh replied 2 years ago.
Power off tablet Press and hold down the Volume Up button and Power button together until the device powers on and you see the boot menu Select HDD recovery and follow the prompts for a factory reset