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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5830
Experience:  B.Sc. Computer Science with Honors
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Dvd is playing but the no disk sign is on. How do I get rid

Customer Question

Dvd is playing but the no disk sign is on. How do I get rid of this? Thanks
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.I am sorry to hear that you are facing problem with dvd player.let me know the make and model number of the dvd player.stop the program open the tray and remove the disk then close and open the tray for 5 to 10 times without inserting any disk this is the problem with the dvd tray sensor.let me know how it goes.