How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer System Tech
Category: Computer
Satisfied Customers: 12035
Experience:  11 years experience
Type Your Computer Question Here...
Russell H. is online now

I have a problem again with Outlook today ~ Microsoft Outlook.

Customer Question

I have a problem again with Outlook today ~ Microsoft Outlook. I prefer to use this instead of my btyahoo email account but yet again they are stuck in btyahoo and not coming through. If you look at my history this has been sorted out before but I have used the method that cured it before but it is not working now.
Submitted: 2 years ago.
Category: Computer
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. I suspect that you have a problem with your Outlook software, and/or with your whole computer, if you have a problem that recurs again and again, of this type. What Windows (or MAC OS X, if you have an Apple...) version do you have?e.g. Windows XP, Vista, 7, 8, 10 ? What MS Outlook version do you have? seeHelp - About Microsoft Outlookfor the version #.