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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 12826
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I cannot use any website that involves scrolling down (dob,

Customer Question

I cannot use any website that involves scrolling down (dob, region, country, expiry date etc) because the accursed "ENTER YOUR PIN" keeps appearing and blocking access! how do I get rid of it or do I have to ditch the laptop and buy a replacement?
Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.

Hi, and thank you for asking your question.


Are you using Windows XP, Vista, 7, 8 or 10? Are you getting this PIN prompt only in your browser?


May I connect remotely to check the issue now?


Please reply back to me below. Thank you.