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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44685
Experience:  Over 15 years of consulting to the IT industry
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What does reload mean, and how do I do it?

Customer Question

What does reload mean, and how do I do it?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
If you mean Reload on a web page, it means for the computer to request the information from the web server for the web page so it can reload it.
You do this by pressing F5 on your keyboard.
If you do this, does it again ask you to reload the web page?
Please let me know
Customer: replied 2 years ago.

Reload appears in the top line of my Kindle. I can't highlight it.

Expert:  Richard replied 2 years ago.
Thank you
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Kindle and use it.
Let me know the results please
Thank you