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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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How do I get out of 'safe mode'?

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How do I get out of 'safe mode'?
Hello sir/madam, I would like to help you, please let me know when you are ready.
Jerry Hannell and other Computer Specialists are ready to help you

can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
link: http://tiny.cc/z5lvcx

Customer: replied 2 years ago.

It is not loading

can you click your start button. do you see the SEARCH BAR at bottom? or RUN? (textbox)
Customer: replied 2 years ago.

It ran

can you type msconfig

and press enter. it opened configuration editor?

Customer: replied 2 years ago.

msconfig did not work