How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 173
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Computer Question Here...
Kamil Anwar is online now

I have just had a new router/wifi put in (Sky Customer) and

Customer Question

I have just had a new router/wifi put in (Sky Customer) and therefore have changed my settings. Sky gent changed all my tvs tablet etc settings and then changed my kindle but unfortunately according to kindle he has left a character out of the password. I have tried to reset password ***** when I press connect the message against the wifi is "forget".
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi,I'm sorry about the issue. Monthly support subscription is only optional. This is a one-time support session per your request. I will help fixing your kindle issue. Please select the Forget option, then connect again, then let me know what happens.Please reply at the box below. Thank you.