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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5874
Experience:  B.Sc. Computer Science with Honors
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I have purchased a Philips shaver Series 9000 S9031. Purchased18/11/15 When

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I have purchased a Philips shaver Series 9000 S9031. Purchased18/11/15
When shaving puting preshure on the top 2 cutters there is a loud grinding noise !!
Should I return this to the seller ( Boots )
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Try opening the head and check the blades they should not be touching the top net if it touches then the grinding noise will come up try to open the blades and check if they are seated properly.
If the problem persist you may return and get a new one.
let me know if you have any more question.
Michelle and other Computer Specialists are ready to help you
Customer: replied 2 years ago.
Please confirm that my £35 has been credited to my Credit Card Account. As you will see from my emails - I only purchased the shaver 2 days before contacted you !! Although your answer did correct the problem, this fault must been covered be its guarantee. Please confirm that the credit has been passed.
Paul van Zwanenberg