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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10386
Experience:  Computer specialist
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I have just got a Samsung 6 mobile and want to transfer everything

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I have just got a Samsung 6 mobile and want to transfer everything from my Samsung 3. how do I do this. I am an older lady and not very tech knowledgeable.
Randy Computer Tech
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. Do you have a Google/gmail account on the Samsung 3? Do you have a memory/sd card in the Samsung 3?
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Customer: replied 2 years ago.
Yes Ido on Samsung 3 re google a/c. I only have the card that holds tel numbers etc.
Customer: replied 2 years ago.
When will I know what to do!
okay, that is the sim card. Do you have photos and videos that you want to transfer?
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Would you like for me to set up a time when I can do this by phone. I am not able to do the phone right now.
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Customer: replied 2 years ago.
Yes please - would 5pm be okay?
yes, that will be great. Which time zone are you on? Central, Eastern, etc..
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Customer: replied 2 years ago.
UK
ok.
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Customer: replied 2 years ago.
Thank you. I will log out now and await your call.
sounds good.
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