How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Satchi Your Own Question
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2522
Experience:  4 yrs of Hardware & Software Troubleshoot exp
Type Your Computer Question Here...
Satchi is online now

I recently changed from windows 8 to windows 10. I cannot

This answer was rated:

I recently changed from windows 8 to windows 10.
I cannot access my printer/scanner getting a message of
'incompatable programme' How can I change this?
Hi Welcome to It will be better and quick if I can access your computer remotely to fix the problem ..for that please follow the below steps Please open the below link URL in browser then click on I agree button .After that click on Download link to download a file and run it
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
After restart please reconnect to the Remote by same process .
Hi ,
The problem seems to be resolved by remote access .
Please rate the solution .
Satchi and other Computer Specialists are ready to help you