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Cory, Computer Technician
Category: Computer
Satisfied Customers: 3498
Experience:  Computer Repair Technician 5+ Years
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I received a kindle present about 2 years ago, but regretfully

Customer Question

I received a kindle for a present about 2 years ago, but regretfully I dropped it on a tiled floor and now has lines coming down the tablet. I am able to get the green light to come on but it will not open the kimdle
Submitted: 2 years ago.
Category: Computer
Expert:  Cory replied 2 years ago.
Welcome, I am Cory. Please press in an hold the power button/on switch for 40 seconds to reset the Kindle.Let me know if it is working after this.
Expert:  Cory replied 2 years ago.
Hello, Just following up to find out if this issue is resolved or if you need further help. Thank you, Cory