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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am about to help a company with their marketing strategy.I

Customer Question

I am about to help a company with their marketing strategy.I am thinking of using google analytic. Can someone help who knows how google analytics works. Can someone external use google analytics to help analyse traffic on website. Not sure how it will work
Submitted: 2 years ago.
Category: Computer
Expert:  Jess M. replied 2 years ago.
Hi Mary, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.To answer your question as to whether someone external of the organization can use Google Analytics to analyze website traffic, YES, it can be done.By the way, can you please tell me that company's website so I can check? Also, is there someone already managing their website analytics account?Please let me know by replying to me here so that I can help you further.Best regards,Jess
Customer: replied 2 years ago.

The website address is

No there is not anyone managing the analytics account. It is a start up company. So we want to do things ourselves for the 1st year.

So the analytics accounts is set up. Anyone can log on and analyse?

Expert:  Jess M. replied 2 years ago.
Hi Mary,Thank you for writing back with that information. Can I remotely access your computer so that I can directly assist you in setting up and managing your analytics account while you watch on your screen?Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Please let me know if you want this remote option.Best regards,Jess
Customer: replied 2 years ago.

Ok, I will check if this has been done. If not I will get back to you.

If it has not been set up. Is there any information that I will need from the CEO to get this done?

Expert:  Jess M. replied 2 years ago.
Hi Mary,Thank you for writing back with that information. Yes, I can help you in setting up this analytics account for you if it has not been set up yet.And if no one has set this up for the company, and if you will be assigned to do this, then here are the things that you need to have:A Gmail or a Google accountAccess to the company's web hosting account. However, if this website is done by a web design company, then you need to have contact to the creator or developer of the site since you will be needing some proof that you are allowed to manage the site's analytics account on behalf of the company. This is usually done by UPLOADING a very simple and small file in the root folder of the web hosting account. That is why you need such access. Or you can ask the developer to put such file for you. When Google detects the presence of that file, then you will be grated access for the analytics account. Thank you.Jess