How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cory Your Own Question
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3499
Experience:  Computer Repair Technician 5+ Years
Type Your Computer Question Here...
Cory is online now

My kindle keeps coming up with default 1 click payment setting

Customer Question

My kindle keeps coming up with default 1 click payment setting but credit card it comes up with is out of date.My daughter put my new card number in in January and it has been working up till today. I have checked my account for kindle with Amazon and it has the correct number that I have been using but my device has the old card number on it! What can I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Cory replied 2 years ago.
Welcome, I am Cory. It maybe a glitch in the software. Please press and hold the on button/power switch for up to 40 seconds. Once it resets please let me know if it is the correct number.