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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I had a major crash on my laptop and had to reload manufacturers

Customer Question

I had a major crash on my laptop and had to reload manufacturers 'factory' CD'. However, that did not include my upgraded MS office Pro 2010.
My laptop now has Windows 2016 running. I still have product Key for Office but the key was not accepted; no message that it was not a genuine product.
Any help other than buying again?
***** *****
Submitted: 2 years ago.
Category: Computer
Expert:  Byron replied 2 years ago.
Hi Keith. My name is***** you for your question and the opportunity to assist.If you have your valid Office 2010 product key the downloadcan be found at this link: Office 2010If this was a retail purchase there should be no issue.