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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6632
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Windows start cortana and edge not working

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windows start cortana and edge not working
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 2 years ago.
hi kamil please connect remotely to my pc
I sent request for remote service. Please accept it then follow steps here to connect with me.
Kamil Anwar and 3 other Computer Specialists are ready to help you
Please click the link below and run/open the downloaded program:
Customer: replied 2 years ago.
sorry i am a real novice and know nothing. can we have a phone call regarding my pc problem?
The issue cannot be resolved over the phone due to the steps involved and the commands, can you just click the link below and run/open the downloaded program:
Click on the downloaded file support-logmeinrescue and run/open the program.
Customer: replied 2 years ago.
You can also HOLD the CTRL key on keyboard and Press J whilst holding it, you will see the file support-logmeinrescue.exe
Customer: replied 2 years ago.
ihave a uac do i click ok on that?
Yes, click on Yes/Allow
Customer: replied 2 years ago.
the log me in rescue box says i am disconected but i am conected to the net
You followed all the steps right, but a little late. Now since you know what to do to run it, close the current logmeinbox and click the link below and re-do the steps:
Customer: replied 2 years ago.
i keep getting disconected each time i try
Let's try a different program:Click the link below and run/open the downloaded program, you will see an ID and a Password. Type that to me here.
Customer: replied 2 years ago.
Click on it and run/open it, it will show you an ID (a 9 digit number) and a password.
Customer: replied 2 years ago.
access has been denied
Are you clicking on Yes/Allow to the UAC Prompt?
Customer: replied 2 years ago.
i am clicking on the download but cant get any further
Here is the link to download:
Customer: replied 2 years ago.
i clicked on the new link and clicked on the download but nothing happened after that. am i doing it right?
After you click the link, HOLD the windows key and Press J, then click the TeamViewerQS-iod.exe file and run it.
Customer: replied 2 years ago.
ive got it. id. 525 037 601 password *****
Please reboot PC
Please run teamviewer again , and send id and password.