How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Martin Your Own Question
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3083
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Type Your Computer Question Here...
Martin is online now

My kindle which has been run down , will not c

Customer Question

my kindle which has been run down for sometime, will not charge
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello and welcome.Sorry to hear you're having trouble with your Kindle.What kind of Kindle is it? For example, "Fire", "E Ink", etcPlease reply using the box below.Regards,Martin
Customer: replied 1 year ago.
I do not know, but the kindle has a typewriter face on the lower half.
Expert:  Martin replied 1 year ago.
Try holding the power switch to the "on" position for 30 seconds (look at a clock/watch) and wait for it to reboot.Unplug it from all power sources and don't touch any keys until it reboots.Let me know what happens
Customer: replied 1 year ago.
have tried this,does not work.
Expert:  Martin replied 1 year ago.
Tried it with all power sources unplugged?What does it do?
Customer: replied 1 year ago.
Expert:  Martin replied 1 year ago.
I would try another charger - if that doesn't work it could be a problem with the actual port on the device not receiving the charge and you may need to take it in for repair.
Customer: replied 1 year ago.
tried another charger did not work will try getting repaired. Thanks for your help.
Expert:  Martin replied 1 year ago.
You are more than welcome, hope you get it fixed!!If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!Remember you can continue replying to me until you've got all the information you need.Regards,Martin