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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3170
Experience:  A+ MCSE with over 12 years experience.
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I have been trying to buy books Kindle. I keep getting

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I have been trying to buy books for my Kindle. I keep getting the message that I dont have a valid default card for my amazon account yet i have been buying goods on amazon prime this afternoon.
Apparently my i-phone is synced to my laptop (although this does not seem to show new Kindle purchases) but I have been unable to sync my Kindle paperwhite although I have restarted the device and pressed the sync button on my kindle.
i am being directed by my laptop to a 'home' button' when this does not seem to exist anywhere on the relevant screen. Can you help? ***@******.***
Hi Teddy. My name is***** you for your question and the opportunity to assist.Can we do a screen-sharing session to better troubleshoot the issue?
Byron and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
Yes sure
Thank you. From your computer, please click the link below (after reading this). When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.